NeighborHealth Corporation
Manager Project SHINE (Project Management)
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Full timeDepartment:
Project ShineAll Locations:
East BostonPosition Summary:
The Department Manager is responsible for overseeing daily departmental operations, staff and patient related matters; Supports the Director, and department leadership, with ongoing department development, monitoring of workflows, protocols and procedures and ensures timely and appropriate follow-through. Assists the Director in measuring the success of continuous improvement efforts in maximizing patient outcomes, achieving funders' deliverables, and improved patient experience. Assures department delivers quality services in accordance with health center mission and with applicable policies, procedures, and professional standards. Participates in Project Shine's Quality Management Projects. Provides administrative supervision to non-clinical staff, at the direction of the Director. Works closely with IT to request, create and modify reports to assist with improving patient care by maximizing staff performance. Oversee the department's day to day operations, at the Program Director's direction, managing schedules, departmental coverage, Workday operations, time off requests, and annual evaluations.EDUCATION:
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