Youth Program Manager (Personal Services)

The Fredericksburg Field House is accepting applications for a Youth Programs Manager to guide and execute the facilitys youth-related programming strategies. The Youth Programs Manager reports to the General Manager.

Essential Duties and Responsibilities

Make key decisions regarding youth programs (such as camps, sports instructional classes, birthday parties, etc.) in collaboration with the Sports Director and/or General Manager. Recruit, train, supervise and evaluate the youth programs staff. Hold periodic youth staff meetings to review policies, procedures, updates, etc. Organize and execute all facets of assigned programs, including ideation, scheduling, marketing, registration, curriculum, staffing, execution, and evaluation. Ensure participant safety by adhering to established policies and procedures and properly document and report injuries or concerns. Resolve all customer-related matters while providing exceptional service. Establish rapport with parents and children to drive program enrollment and communicate with them regarding upcoming programs and events. Network within the community (i.e., engage schools, exhibit at camp fairs, etc.) to promote the youth program and drive overall youth participation. Create new revenue streams and identify best practices by benchmarking other youth programs and facilities. Explore new business opportunities by reaching out to potential vendors. Order and manage program supplies and equipment while adhering to budget. Prepare and manage the financials associated with assigned programs, including the annual budget.