Project Coordinator (Administrative)

Company Summary:

Front Range Stone, a Division of Patrick Industries, serves the entire state and is one of Colorado's largest and most established custom countertop and commercial surface fabricators offering a breadth of countertop products including Granite, Quartz, Solid Surface, and Laminate. 

Essential Functions :

• Basic knowledge of countertop materials, process, overall project timeline.
• Basic understanding of documents associated with project such as Area Forms, CAD drawings, EPA forms, documents from store.
• Basic understanding of box store purchase order; being able to read and extract details associated with countertop projects.
• Call new customers for order status, order confirmation of countertop details, job site information and customer contact information.
• Schedule appointments, route to prospective/correct runs and assign to appropriate time frames.
• Follow up with completed projects to ensure successful installation, be able to note and request photos if there is an installation issue.
• Basic understanding of internal communications with box stores and how to utilize internal communications.
• Manage email/voicemail workload daily.
• Any other tasks assigned by Manager

Experience:

1+ Years customer Service Experience required

Knowledge in a scheduling database and/or construction environment preferred

Skills & Abilities:

High attention to detail

Strong analytical skills

Must excel in delivering and exceeding the customer experience.

Ability to multitask with a high level of accuracy.

Excellent problem solving and organizational skills.

Ability to prioritize and multi-task

Must be able to handle high volume workload

Ability to think strategically and tactically in scheduling customer deliveries and installations.

Benefits:

• Health, dental, vision insurance
• Life/AD&D insurance
• Voluntary Accident Insurance
• 401k with match
• Paid Time Off

Pay Rate:

$21.00 per hour

Salary Minimum: 21