Metro One Loss Prevention Services Group (West Coast), Inc.
Regional Director of Client Operations - Pacific Northwest (Information Technology)
Medical, Dental, and Vision coverage for full-time employees after 90 days
Extensive Training Programs
Career Growth Opportunities
Requirements:
2-3 years of Business Development experience
2-3 years of Client Relations experience
2-3 years of Client Retention experience
2-3 years of Networking experience
Must participate in the company's pre-employment screening process and continuously meet applicable State, County, and Municipal requirements
Responsibilities:
Lead and manage a team of Performance Managers to achieve key performance metrics, including but not limited to eliminating dark hours, minimizing overtime, and maintaining profitability.
Build and nurture strong relationships with clients, ensuring trust and satisfaction with our security services.
Oversee the development, growth, and retention of business opportunities in the retail, tech, and logistics sectors.
Identify and cultivate new business opportunities through industry contacts, networking, market research, and participation in local/regional trade and professional organizations.
Provide hands-on support during high-peak periods, seasonal fluctuations, and special events within the market of responsibility.
Ensure client retention by maintaining open lines of communication and offering prompt support in response to client concerns and needs.
Serve as the face of Metro One LPSG, embodying our commitment to service excellence and client satisfaction.
Report directly to the Vice President of Operations and collaborate with senior management to achieve strategic goals.
Why Join Metro One LPSG?
At Metro One LPSG, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We offer competitive benefits, opportunities for career advancement, and a supportive environment where you can thrive. If you are passionate about security services and ready to take on a leadership role, we want to hear from you!
Application:
If you meet the above requirements for our Regional Director of Client Operations position, please apply today! We look forward to welcoming a new member to our team who is dedicated to enhancing our client relationships and driving our mission forward.
Equal Opportunity Employer
We are an Equal Opportunity Employer committed to embracing diversity.