Retail Security Associate (Part Time) (Security)

Position Summary
The Security Associate (Retail) is responsible for ensuring the safe and secure operation of Company Retail facilities. Provides an orderly and secure environment for employees, customers, and visitors. Supports sales and service as needed by assisting customers with their purchases.
Responsibilities & Duties
Provides friendly, knowledgeable, and compassionate customer service.Educates customers on the brand, product options, and regulatory compliance.Processes transactions accurately and efficiently using a computerized system.Authorizes and monitors facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records while maintaining the customer experience.Monitors front door access to maintain occupancy limits and provide crowd control.Monitors parking lot area to provide traffic control.Assists Retail team with incident response, including de-escalation and conflict management. Escalates issues to management and/or law enforcement if appropriate.Conducts property and premises inspections; performs trash removal and ensures all entryways are clear of obstruction.Performs ice and snow removal during inclement weather (subject to location).Assists with inter-facility receipt of deliveries.Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work.Maintains compliance with Company SOPs and state regulations.Ensures the work area is kept in clean and safe condition.Actively contributes to maintaining a safe work environment by following applicable safety procedures, wearing appropriate PPE, and reporting injuries, near misses, and hazards to management.Behaves in a manner that is positive, productive, cooperative, and encourages teamwork.Performs other duties as assigned by management.
Qualifications & Skills
Must meet the cannabis regulatory requirements by state.High school diploma or GED required.Previous retail, hospitality, and/or customer service experience preferred.Previous experience in a security, corrections, or law enforcement environment preferred.Basic computer skills required; data entry experience preferred.Basic math skills including adding and subtraction required.Must have reliable transportation.

Competencies
Attendance & PunctualityDependability & FlexibilityPositive, Productive, Cooperative, and Encourages TeamworkInterpersonal CommunicationResults Focused
Physical Requirements:
Ability to stand and walk for an 8+ hour shift.Ability to lift and carry up to 50lbs occasionally.Ability to stoop, kneel, and bend at the waist.Visual acuity is needed for viewing computer screens and fine print.Manual dexterity needed for performing transactions.

Workplace Environment:
Busy retail environment with moderate noise levelIndoor/outdoor environment with exposure to seasonal temperature changesHigh volume work during peak hours, events, and holidaysigh volume work during peak hours, events, and holidaysigh volume work during peak hours, events, and holidaysigh volume work during peak hours, events, and holidays