Golf Shop Assistant (Personal Services)

East Coast Golf Management, Inc., is now hiring for Part Time Golf Shop Assistants at our River's Edge Golf Club managed location in Shallotte, NC!

As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it, and we build it. As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.  ECG is an EOE!

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our hotels and resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel-related expenses like airfare, car rental and more.

Employees of ECG also enjoy the benefits of:

• Complimentary employee meal during your shift (certain restrictions may apply).
• 20% discount on F&B excluding alcohol, tobacco, and food specials.
• Cost +10% off all Golf Shop merchandise excluding sale items.
• Complimentary Golf
  • Booking window after 2pm the day before requested tee time
  • Must be approved by the Head Golf Professional
  • Up to three complimentary guests

Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan!

POSITION SUMMARY

As a Golf Shop Assistant, you will provide excellent customer service to guests at the golf course. Furthermore, you will be responsible for taking reservations, renting out golf carts, collecting greens fees, selling shop merchandise, and assisting in coordinating special events.

ESSENTIAL FUNCTIONS

• Assist in the daily operation of the pro shop; assist with special events, tournaments and marshaling golf course play when necessary
• Assist customers by checking them in for their round of golf, ringing up sales/handling returns
• Assist with monthly or quarterly inventory checks
• Answer telephones and book tee times
• Perform all necessary opening and closing processes and procedures
• Maintain good public relations and ensure that a friendly, cordial atmosphere is maintained at all times while serving the public. 
• Advertise and promote the golf course
• Enforce and interpret all USGA rules and regulations and local regulations of the City; monitor course play and conduct of players
• Maintain adequate income and participation records on a daily basis
• Coordinate with maintenance section regarding daily course operation in relation to inclement weather, scheduled repairs, and amount of play, changes in tee sheets, etc.
• Maintain pro shop inventory and ensure overall cleanliness and appearance
• Monitor/maintain the public areas in and around the golf shop, including restrooms, trash receptacles, etc. 
• Training and assistance in on boarding of new employees

OTHER FUNCTIONS

The Golf Shop Assistant may also:

• Preform other duties as required by management
• Ability to lift and carry objects weighing up to 50 pounds
• Accurately handle, record, and prepare deposit of money collected
• Need flexibility with schedule – including weekends and holidays

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials:

• Prior Golf Shop Assistant Experience Preferred

Experience:

• Experience with IBS Systems and Tee Sheets preferred
• Experience operating computer equipment

ECGM's Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
 
Adaptability: Ability to adapt to change in the workplace.
 
Customer oriented: Ability to take care of the customers' needs while following company procedures.
 
Enthusiastic: Ability to bring energy to the performance of a task.
 
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
 
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
 
Interpersonal: Ability to get along well with a variety of personalities and individuals.
 
Responsible: Ability to be held accountable or answerable for one's conduct.
 
Safety awareness: Ability to identify and correct conditions that affect employee safety.
 
Tolerance: Ability to work successfully with a variety of people without making judgments.            
 
 
Knowledge & Skills
 
Accuracy: Ability to perform cleaning duties accurately and thoroughly.
 
Oral Communication: Ability to communicate effectively with others using the spoken English word.
 
Detail Oriented: Ability to pay attention to the minute details of every task.
 
Energy: Possesses the ability to work at a sustained pace and produces Quality work.
 
Organization: Possesses the trait of being organized or following a systematic method of performing each task.
 
Other Requirements

• Valid Driver's License
   

PHYSICAL REQUIREMENTS
 

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

O

Reach Outward

C

Reach Above Shoulder

C

Climb

O

Crawl

O

Squat or Kneel

C

Bend

C

10 lbs. or less

C

11-20 lbs.

C

21-50 lbs.

O

51-100 lbs.

N

Over 100 lbs.

N

Push/Pull

12 lbs. or less

C

13-25 lbs.

C

26-40 lbs.

O

41-100 lbs.

N

 
WORK ENVIRONMENT
The Golf Shop Assistant works inside and outside in different weather conditions, which vary across locations. This is a fast-paced environment with multiple interruptions. The schedule includes holidays and weekends, and it may be changed as needed to meet demand.