Summit Polymers Inc.
IT Analyst (Service Desk) (Finance)
JOB DESCRIPTION
JOB TITLE: Analyst, IT (Service Desk)
FLSA STATUS: Exempt
REPORTS TO: Manager, IT (Service Desk)
SUMMARY
This is a technical/administrative position responsible for the Site Infrastructure Support. Primarily focused on PC technical support through Service Desk methods and assisting with basic network and department tasks.
RESPONSIBILITIES AND DUTIES
Under the general supervision is responsible for the following tasks - locally, as well as remotely:
EDUCATION AND EXPERIENCE
A minimum of three year experience at a medium/large corporation with a working knowledge of Windows 10, Activie Directory, PC imaging/troubleshooting, Service Desk ticketing system, and basic networking.
SKILLS AND ABILITIES:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices.
Work independently to achieve results.
TRAVEL REQUIREMENTS
This position typically does require up to 10% travel.
DISCLAIMER
The information contained in this job description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Agreement to complete all post-hire required training.
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