Pepsi Bottling Ventures
Customer Center Sales Associate A (ME0905) (Finance)
• Receives and handles inbound calls from PBV customers companywide regarding equipment requests.
• Logs repair logs in SAP.
• Dispatches equipment repair requests to the proper PBV channel.
• Applies customer service best practices to resolve customer issues regarding equipment repair requests, scheduling issues, and repeat problems with equipment.
• Records customer product orders accurately.
• Educates customers on new products offered.
• Matches product benefits with customer needs.
• Identifies and handles customer inquiries.
• Applies customer service best practices to resolve customer issues regarding order execution, delivery execution, requests for new equipment placements through the entry of service requests.
• Performs other duties as assigned.
Minimum Requirements:
Unfortunately, we will be unable to offer visa sponsorships to candidates.
EOE M/F/D/V
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.