Chubb
PRS Contact Center - Associate Product Owner (Finance)
Chubb Personal Risk Services currently has a terrific opportunity for an Associate Product Owner (APO). Reporting into the Head of Agency Services, PRS Operations, and matrix reporting into VP, NA Contact Center Product Owner, this newly created role will be responsible for execution of the contact center transformation roadmap within the PRS Operations organization.
PRS's contact center teams play a critical role in delivering an exceptional and efficient customer experience to its clients, and agency trading partners. As part of this organization, the APO will work closely with Operations leadership, NA Contact Center Shared Services, PRS Business Transformation team, vendor partners, and various IT and business support groups to identify, plan and drive the execution of the contact center transformation roadmap.
Key Responsibilities
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.