Receptionist (Administrative)
Job Title: Full-Time Receptionist
Location: Woodhaven Retirement Community, Livonia, Michigan
Job Type: Full-Time About Us:
At the Woodhaven Retirement Community, we are dedicated to providing exceptional care and service to our residents in a welcoming, faith based, warm, and comfortable environment. Our team is passionate about creating a positive, engaging atmosphere for seniors, and we are looking for a friendly, reliable, and detail-oriented Receptionist to join our team.
Job Description:
As the first point of contact for our residents, their families, visitors, and vendors, the Full-Time Receptionist will play a crucial role in delivering excellent customer service. You will be responsible for managing incoming calls, greeting visitors, assisting with administrative tasks, and ensuring a smooth and efficient front desk operation.
Responsibilities:
- Greet and assist residents, families, visitors, and staff in a friendly and professional manner.
- Answer and direct phone calls, take messages, and provide general information.
- Manage and maintain visitor logs and assist with check-in and screening procedures for visitors, vendors and others.
- Assist with scheduling appointments.
- Handle incoming mail and deliveries, distributing to appropriate departments or individuals.
- Perform light administrative tasks such as data entry, filing, maintaining office supplies, and other duties as assigned by the COO.
- Ensure the reception area is organized, welcoming, and presentable at all times.
- Assist with resident inquiries and provide support as needed.
- Uphold confidentiality and respect for residents' privacy in all interactions.
- High school diploma or equivalent (Associates degree or higher preferred).
- Previous receptionist, customer service, or administrative experience preferred.
- Strong communication and interpersonal skills with a friendly, positive attitude.
- Ability to multi-task and remain organized in a busy environment.
- Comfortable using office equipment such as phones, computers, and printers.
- Compassionate, patient, and dedicated to serving senior residents with care.
- Knowledge of or experience working in a senior care or healthcare environment is a plus.
- Fully paid Health, dental, and vision benefits.
- Fully employer funded 401k retirement plan.
- Paid time off and six paid holidays.
- Merit based raises provided every year.
- No wage/salary caps limitations.
- Attendance bonus with eligibility determined every pay period
- Free daily hot meal with every shift worked
- Internal promotion opportunities.
- Faith based management perspective.
- Referral program
- A supportive, team-oriented work environment.
- Opportunity to make a difference in the lives of seniors.
How to Apply:
Interested candidates are invited to submit their resume outlining their qualifications and experience. Please send your application to karins@woodhavenrc.org.
We look forward to hearing from you and potentially welcoming you to our team at the Woodhaven Retirement Community.
The Woodhaven Retirement Community is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Salary Minimum: 15.5Salary Maximum: 16