ESSENTIAL JOB DUTIES: First Point of Contact: Greet and welcome visitors in a warm and professional manner. Answer phone calls and direct inquiries to the appropriate personnel. Keep the front desk presentable with all necessary materials. Customer Service Excellence: Provide exceptional customer service to visitors, clients, and employees. Address queries and concerns promptly and courteously. Administrative Support: Receive Letters, packages etc. and distribute in a timely manner. Assist with administrative tasks, including data entry and record-keeping. Manage scheduling and coordination of meetings. Monitor office supplies and place orders when necessary. Support other internal departments with duties as assigned. Additional job duties as assigned. Maintain a Professional Appearance: Always uphold a polished and professional appearance. Ensure the reception area reflects a positive and organized image. Communication Hub: Serve as a central communication hub between external customers/vendors and internal departments. Relay messages and information accurately and efficiently. Visitor Assistance: Provide information and assistance to visitors, directing them as needed.Handle inquiries with a high level of responsiveness and efficiency