Asst Market Mgr II/Outreach Coordinator (Sales)
Assistant Market Manager II/Outreach Coordinator
Starting Hourly Rate: $19.63
Nature of Work: Responsible for the operation of the Farmers Market in the manager's absence. Collaboratively manages the Farmers Market when market manager is present. Coordinate, organize, prioritize, and track community group involvement with the Ann Arbor Farmers Market. Work independently to recruit community groups to set up booths and perform activities at the market and during market events. Promote these activities to market customers, such as children's programs and health services. Work with the Market Manager to identify potential partnerships with outside organizations for joint projects. Keep detailed, accurate records of all work performed and related record keeping. Create and present reports and presentations. Track and maintain office supplies and equipment and order new materials as needed.
Assist the Market Manager in the operation of the Wednesday and Saturday Markets, including market set-up and takedown, vendor stall and parking placement, coordination of community groups, live music, food trucks, and other special events. Help keep the office and restrooms clean and neat, answer vendor and customer questions, and answer the phone. Write out daily rent receipts for vendors, collect fees for the day, and other related administrative tasks. Collect basic data regarding sales and customer dynamics at the market. Aid Market Manager in coordinating volunteers and organizing and managing special events at market. Oversee daily market operations in the absence of Market Manager. Administer the Credit Card Tokens and Electronic Benefit Transfer (EBT) Token programs at the Saturday and Wednesday market. Tasks related to this include, but are not limited to, managing POS terminals that transmit Credit Card & EBT transactions, coordinating vendor payments, promoting the use of Food Assistance Dollars at the market, completing daily post-market reconciliations of EBT and credit card transactions, and related record keeping.
Required Qualifications:
- At least two (2) years supervisory experience in customer service industry, food, special event venues and/or recreation facilities.
- Excellent organizational, interpersonal, supervisory and communication skills.
- Friendly, pleasant, and outgoing personality suitable for working with a diverse community.
- Coordinate multiple projects and meet critical deadlines in a timely and accurate manner.
- Passion for delivering customer service at the highest possible level of excellence.
- Proficient in general computer programs such as Microsoft Office (Excel, Outlook, Word).
- Must obtain CPR/AED and First Aid certification within 30 days of employment. The City offers CPR/AED and First Aid classes, which are free to Parks employees. Please note, your certification must be from an organization that has been approved by the Bureau of Community and Health Systems, Child Care Licensing Division. Please see following link for list of approved organizations: https://www.michigan.gov/lara/0,4601,7-154- 89334_63294_5529_49572_49583-82382--,00.html.
Work Schedule: Must have the ability to work afternoons, evenings and weekends.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Positions in this class typically require: walking, standing, reaching, lifting, pushing, pulling, grasping, talking, hearing, seeing and repetitive motions. Move and lift light objects up to 50 lbs. such as mail, files, event signs, supplies and tables. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time.
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