Information Technology Manager (Finance)

The mission of Aero-Flite is to provide exceptional firefighting aircraft and customer service in support of our ground firefighting partners. Our vision is to continually strive to improve our safety and service while offering greater value to our partner agencies.

Aero-Flite, Inc.

JOB DESCRIPTION

Information Technology Manager

Position: Information Technology Manager Department: Information Technology

Classification: Full Time, Exempt Reports to: General Manager



Summary

The Information Technology Manager is a strategic and operational leader responsible for developing and overseeing all aspects of the IT department. This individual will play a key role in development and execution aligning technology solutions with Aero-Flite's business goals and objectives. The IT Manager will be directly responsible for management of all IT related activities within the organization, including the overall administration, coordination and evaluation of the IT department function to ensure secure, reliable services. This position is based on-site at our Spokane, WA hangars.



Specific Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Budget & Financial Oversight

• • Create, manage and forecast the annual budget for all IT needs across the organization; review and approve expenditures.
  • Identify cost-saving opportunities and optimize technology investments; recommend new technologies to improve efficiency and performance.
• Operations & Metrics
  • Monitor the installation, configuration, and maintenance of hardware, software, and networks.
  • Monitor system performance and troubleshoot issues to minimize downtime.

• Compliance & Risk Management
  • Develop and enforce IT policies, procedures, and best practices.
  • Ensure data security, backup systems, and disaster recovery protocols are in place.
  • Ensure compliance with relevant laws and regulations (e.g., data protection).
• Strategic Planning & Roadmap
  • Develop and drive the IT strategic planning and tech roadmap to align with organizational objectives.
  • Lead and coordinate IT initiatives across multiple locations to support company growth.
• Team Leadership & Development
  • Recruit, onboard, train, mentor, and conduct performance reviews for IT staff.
  • Define career development paths, deliver ongoing coaching, and foster a high‑performance culture.
• Project & Portfolio Management
  • Manage and lead procurement of technology resources
  • Oversee IT project portfolio: prioritize initiatives, allocating resources, and manage timelines.
  • Lead cross‑site initiatives, as lead IT contact for the organization
• Vendor & Contract Management
  • Negotiate and manage vendor contracts, service‑level agreements, and third‑party relationships.
  • Evaluate vendor performance and ensure delivery against contractual obligations.
• Strategic Partner
  • Collaborate with other department leaders and executives to understand business needs and contribute IT expertise to achieve organizational objectives.
  • Develop and maintain department records and reports. Participate in leadership/manager staff meetings and foster a collaborative approach to support department needs.
  • Prepare recommendations to senior management regarding IT initiatives and performance.
  • Influencer of workplace culture, safety focus and champion of company Mission/Vision/Values.
• Other duties as assigned.

Education and Experience

Required Education and Experience

• Bachelor's degree in information technology or closely related field and five years of IT experience.
• Proficiency with Microsoft 365 platform.
• Proficiency with managing new tasks and projects.
• Experience with ERP solutions.
• Fundamental knowledge and hands on experience with network topology.
• Understanding of cybersecurity frameworks and data security compliance (SOX, ITAR).
• Hands-on experience with cloud and on-site platforms, infrastructure build and maintenance.
• Demonstrated success in managing IT infrastructure, systems integration and technology deployments.
• Proven experience leading technical teams and managing projects.
• Excellent problem solving, communication and organizational skills.
• Understanding of cloud service solutions and enterprise software.

Preferred Education and Experience

• Prior experience with Meraki network solution is an asset
• Prior experience with Microsoft SQL database is an asset
• Prior experience with Barracuda/Veeam backup solutions are an asset
• Prior experience with MDM solutions is an asset
• PMP or other project management certification
• CISSP, CISM, CompTIA Network+ are an asset

Competencies

• Business and Technical Acumen.
• Excellent troubleshooting skills to resolve issues quickly and accurately.
• Excellent verbal and written communication and collaboration.
• Strong interpersonal skills and ability to build collaborative relationships.
• Strong organizational and follow-up skills.
• Ability to prioritize and handle multiple tasks with various key partners in a fast-paced environment.
• Willing attitude to jump in and get things done.
• An active participant and driver of company culture and ethos.
• Ethical Practice and ability to maintain confidentiality.

Work Environment

This job operates in an office and hangar environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners. The noise level in the work environment is usually at a typical office level and while in the hangar with frequent periods of moderately loud noises. Exposure to industrial chemical smells, fragrances, animals, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is constantly required to move, talk and hear. The employee is constantly required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is constantly required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 40 pounds and occasionally lift and move objects up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Regular exposure to a hangar environment with walking/traversing hazards, uneven surfaces and stairs.



Job Abilities

Move, traverse - Must be able to move about inside office, hangar with frequent trip/fall and overhead hazards.

Ascend/Descend, Work atop, Traverse - Frequently ascends/descends ladders, platforms and work stands.

Position self (to), Move - Constantly positions self in work environment.

Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - Must be able to constantly communicate accurate information and a level of assertiveness to stop unsafe activities when recognized.

Balancing - Must be able to constantly manage equilibrium while traversing across office and hangar, ascending/descending ladders, scissor lifts, and working at heights greater than six feet from the ground.



Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m. This position often requires extended hours or weekend work to fulfill its responsibilities. This is an on-site role based at the Spokane, WA hangars.



Supervisory Responsibility

This position supervises the IT team.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel is required to support business objectives.



Work Authorization/Security Clearance

Valid Driver License

SIDA Badge

Passport

Exempt: The base pay range for this position in Washington state is $105,000 - $130,000 annually. The annual rate is influenced by a variety of factors including job-related knowledge, skills, experience, certifications, and geographical locations. Employees will be eligible to enroll in the company's medical/dental/vision insurance, retirement plan with match contributions, company paid life & disability and financial wellness programs. Hired applicants will be eligible for bonuses. This information is provided per the WA State EPOA.

Aero-Flite is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, religion, marital status, sex, pregnancy, sexual orientation, gender identity or expression, national origin, disability or protected veteran status.
Aero-Flite is a Federal Contractor, we adhere to the Federal Drug Free Workplace Act, to include testing for THC.

Other details

• Job Family DIRECTOR
• Pay Type Salary
• Employment Indicator Regular
• Travel Required Yes
• Travel % 10
• Required Education Bachelor's Degree
• Job Start Date Monday, May 5, 2025