Solution Architect (Information Technology)

Job Posting Start Date 04-14-2025 Job Posting End Date 06-14-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

We are looking to add a Solutions Architect to our Value Added Service team. You will report to our Sr Director of Sales Operations in Austin TX. In this role you will help design and create advanced supply chain solutions for our existing and future customers. Working together with internal and external subject matter experts you analyze customer's needs and create tailor-made solutions leveraging Flex advanced supply chain and logistics offerings for internal and external customers.

What a typical day looks like:

• Working with cross-functional teams creating winning innovative and customer specific solutions with speed and efficiency
• Propose and/or design Customer technical solutions, which include creating demos and proofs of concept with Innovative Supply chain solutions
• Provide consistent feedback from the market to Product Management and Development teams and coordinate gaps between product functionality and customer requirements
• Process - model the Customer specific solution, understanding flows, volumes, etc. and interface with other areas of Flex to obtain the data required
• Ensure that all technical and business requirements of the customer / prospect are clearly understood, and articulate how our solutions can meet them
• Ensure knowledge and best practice transfer throughout the organization
• Ensure effective transitions (new customer introductions and exits) by working closely with the ops team and setting up a transition to account management team
• Solve customers' business issues with GSS technology, brainstorming with cross functional teams on technical propositions to enhance customer value add
• Lead supply chain workshops with customers

 

 The experience we are looking to add to our team:

• Bachelor's degree in Engineering; Supply Chain Management; Business Administration
• A relevant background and demonstrated experience in supply chain management, logistics or similar
• 6+ years of experience working as a Solutions Architect for Cloud/Servers/Data Centers
• Strong analytical thinking skills in order to analyze and understand complex supply chain challenges
• Ideally previous experience doing supply chain and data analysis
• Strong MS Excel skills are required in this role
• Willingness to travel up to 30% on average

Here Are a Few Of Our Preferred Experiences:

• Experience working for or with a hyperscaler a strong plus
• Experience in a large, multinational, matrix-based organization is an advantage
• Experience with BI topics (e.g. Power BI or Tableau) would be an advantage
• Experience with data visualization and strong presentation skills 

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Sales - Marketing - Account Mgmt

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).