Patient Service Rep 15% shift diff, Mondays 3p-11p, Wed-Friday 9a-5:30p & every other weekend 3p-11p (Media)

Let us take care of you with benefits that includehealth plans for your whole family starting at $0, dental/vision ins., Employee pharmacy with LOW Cost pharmaceutical benefits, HSA/FSA, matching retirement plans at 90 days, paid vacation, Company paid Short Term and Long Term Disability, Free YMCA membership, Free Movie Pass to Holdrege Theater, Verizon Corporate Discount, and more!

SUMMARY
The Patient Financial Services Representative provides follow-up and collection of all patient and client accounts and is responsible for process improvement projects for the PFS department. Compliance with rules and regulations of all applicable federal, state and local laws as well as PMHC policies is a condition of employment.
ESSENTIAL FUNCTIONS
Incumbent must have the skills, ability and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation:
Responsible for the collection of delinquent account balances.Processes address correction notices.Processes uncollectible accounts being referred to outside collection agency according to department procedure.Records and reconciles receipts from collection agencies.Assists collection agencies with legal action and/or legal proceedings for delinquent guarantor accounts.Assists Patient Account Representatives with researching, identifying and rectifying any special circumstances affecting delayed payment of accounts.Enters charges for Voice Care accounts, Volunteer Fire Depts., and Physician Assistants.Enters receipts in Maestro.Assists Quality with chart audits.Sets up EFT payments.Maintains charge master.Completes Process Improvement Projects as assigned.Maintains patient confidentiality at all times.Responsible for personal development in attendance of education programs/seminars.Presents a professional, pleasant and positive image.Greets guests promptly and courteously.Assists the Patient Services Representative upon request.Understands and is responsive to the communication and development needs of patients ranging in age from adolescent to geriatrics. Utilizes the Language Line to assist in communication.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employees the employee frequently works near moving mechanical parts and is frequently exposed to fumes or airborne particles and risk of electrical shock. The employee occasionally works with explosive, toxic or caustic chemicals. The noise level in the work environment is usually moderate.
The level of risk of exposure to blood borne pathogens is Classification (III), as outlined in the Hepatitis B Vaccine Program Policy.
The noise level in the work environment is usually moderate.
REQUIRED EDUCATION
High school diploma or general education degree (GED) with business and keyboarding classes.Three years experience in collections/billing of patient accounts.
COMPETENCIES/CERTIFICATIONS REQUIRED
No specific requirements.