Senior Digital Business Systems Analyst (Finance)

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Digital Solutions team in our National Support Center (NSC) is looking for a Senior Digital Business Systems Analyst at their Lafayette Hill, PA office.

Are you an expert in business and technology? Do you enjoy working cross-functionally to optimize business processes? Are you an analytical and innovative thinker? If so, then we'd like you to join our dedicated team as a Senior Digital Business Systems Analyst

About the Role:

As a Senior Digital Business Systems Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will collaborate with cross-functional teams to analyze and optimize business processes, gather requirements, and propose efficient and effective solutions and/or business process improvements. Your expertise in both business and technology will be essential in driving process improvements, optimizing workflows, and ensuring the successful implementation of solutions.

In this role, you will:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements through conducting in-depth process analysis.
• Work with stakeholders to discern business process improvement opportunities versus systems design/enhancement requirements.
• Conduct thorough analysis of existing systems, processes, and workflows to identify areas for improvement and recommend solutions.
• Translate business requirements into detailed system specifications and functional designs.
• Create comprehensive documentation, including user stories, use cases, process flow diagrams, and data models, to facilitate system development and implementation.
• Act as a liaison between business users, IT teams, and external vendors.

• Communicate technical concepts and project updates effectively to stakeholders of varying technical backgrounds.
• Manage expectations and ensure alignment between business needs and proposed solutions.
• Develop and execute test plans and test cases to validate system functionality and ensure adherence to business requirements.
• Collaborate with QA teams to identify and resolve issues as well as perform user acceptance testing (UAT) to ensure system readiness.
• Assist in change management activities by providing user training and documentation.
• Collaborate with business users to define and implement change management strategies, including user adoption plans and support mechanisms.

• Identify opportunities for process optimization, automation, and efficiency gains.

• Collaborate with business users to define and implement streamlined workflows and best practices.
• Continuously monitor system performance and propose enhancements as needed.

• Assist in project planning, including defining project scope, timelines, and deliverables. Track project progress, identify risks and issues, and propose mitigation strategies. Ensure timely delivery of project milestones and successful implementation of system changes.

• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• Bachelor's or Master's degree in Business Administration, Computer Science, Information Systems, or a related field.
• 4 or more years of experience as a Senior Business Systems Analyst or in a similar role.

• 4 or more years of experience in business process analysis and optimization.

• 4 or more years of experience with Salesforce CRM (preferred). Will consider similar enterprise level CRM.

Our ideal candidate will also:

• Have experience in Digital applications such as ecommerce, mobile commerce, etc. (preferred).
• Have distribution industry experience (wholesale distribution a plus).
• Possess additional certifications in business analysis or project management.
• Have a proven track record analyzing business processes, gathering requirements, and delivering IT solutions.

• Have experience with project management methodologies and tools (preferred).
• Possess a strong understanding of business operations, processes, and best practices.
• Be familiar with business analysis techniques, such as process modeling, data modeling, and requirements elicitation.

• Be proficient in utilizing software tools for requirements management, such as JIRA or Confluence (highly desirable).
• Possess a solid understanding of enterprise systems, software development lifecycles, and IT infrastructure.
• Have knowledge of relational databases, APIs, and integration concepts.
• Be familiar with agile methodologies and software development practices.

• Have excellent analytical skills and be able to critically evaluate complex information, identify patterns, and propose innovative solutions.
• Have strong problem-solving abilities to address system issues and troubleshoot technical challenges.
• Possess excellent verbal and written communication skills to effectively interact with stakeholders at all levels.

• Possess the strong interpersonal skills required to build relationships, facilitate workshops, and lead discussions.
• Be able to work collaboratively in cross-functional teams and adapt to changing project requirements.

• Possess a meticulous attention to detail in documenting requirements, analyzing processes, and tracking project deliverables.
• Possess the strong organizational skills needed to manage multiple tasks and priorities simultaneously, while ensuring accuracy and meeting deadlines.
• Be able to understand and align with business goals and strategies.

• Be familiar with industry-specific regulations, compliance requirements, and emerging trends.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Other details

• Pay Type Salary

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• 2001 Joshua Rd, Lafayette Hill, PA 19444, USA

Hajoca Corporation Job 7782 by eQuest