Clinical Support Specialist (Project Management)
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Part timeDepartment:
Adult MedicineAll Locations:
East BostonPosition Summary:
A Clinical Support Specialist assist the team within the Department in servicing patients by keeping the patient record up to date. They assimilate all outside clinical information into our EPIC record. Coordinates both internal and external communication about general and clinical information. This includes at a minimum, outside results for test and consults, patient medical records from outside facilities. Communication with pharmacies, DME providers and insurance companies as indicated. Communication with patients around results and follow up as indicated. Bilingual (English/Spanish) skills required.Essential Duties and Responsibilities:
- Responsible for chart preparation for hospital follow-up and establish care visits. Assists in expediting flow of patients in the department by ensuring all the necessary documents and charts are available.Completes initial review of outside records and updates EPIC as appropriate.
- Assists with forms, letters, prior authorizations, and other clinical paperwork as directed by providers. Ensures all necessary documents and charts are available.
- Is able to navigate EPIC to ensure that each individual chart is updated.Incorporates all pertinent outside data to complete the chart.Updates health maintenance, problem list, immunizations and care teams,
Education & Requirements:
- High School Diploma, secretarial courses preferred.
- Five years in a healthcare setting.
- General knowledge of medical terminology.
- Proficient MA office skills, EPIC experience preferred. Bilingual skills (demographic level) preferred.
Starting at $23.66, and up to $35.48 depending on experience.
