Deployment Technician (Information Technology)

Position Title – Deployment Technician (T3)

 Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.       

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Role

The Deployment Technician is part of a first-class team serving across our geographic territory. The team is responsible for the installation, repair and maintenance of our advanced methodologies and technology. The team is directly accountable for deploying and implementing innovations that will impact our organization's growth and expansion.  Our Deployment Operations Techs are key players in affecting positive change and making scalable innovations reality.

As part of the Network Deployment team, you will serve in day-to-day field deployment activities.  The team's focus is the production and execution on our projects. The role includes providing feedback to engineering and standards teams. The team will participate in the ongoing operation, monitoring, maintenance of the network, and, if required, removal of existing Crown Castle fiber networks. The team is made up of experts in this methodology and will assist in the training of others.  Our projects have deliverables tracked through key performance indicators. It will be critical that activities are tracked, recorded, and reviewed for continuous improvement.

Responsibilities

• Operate construction tools and equipment: (Example: Concrete Saws, Core Drills, Vacuums, Skid Steers, Forklifts, etc.)
• Conduct work in a safe manner, perform daily site and equipment safety checks.
• Set up, perform, and break down daily activities in line with engineering plans.
• Read and interpret engineering designs and understand construction drawings.
• Document onsite conditions and daily project activity as well as maintain electronic records of work completed on various assignments.
• Work through onsite issues, solutions-oriented mindset. Escalate problems as necessary.
• Placement and configuration of aerial and underground fiber cables, splice enclosures and fiber fusion splicing of loose tube and ribbon fiber cables
• Perform both hardware and software updates and/or changes to site equipment as necessary.
• First line acceptance of all new and modified networks using the Network Handoff Process.
• Maintain a clean and safe working environment, assist in keeping tools clean and working order.
• Interface with customers and carriers in support of service delivery and assurance.

 Education/Certifications

• High School diploma or equivalent.
• Associates Degree/some college preferred.
• A valid driver license is required.
• Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred.

Preferred Experience

• Fiber engineering design, splicing and/or construction implementation experience.
• Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices.
• Working knowledge of ROW construction standards (aerial and underground).
• Working knowledge of NESC, NEC and OSHA standards.
• Knowledge of wireless/telecommunications technologies and platforms.
• Operate in a fast-paced customer focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers.
• On call required for emergency support on a 24-hour X 7-day basis.
• Perform testing of RF and fiber test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter, DMM, PMD, Optical Spectrum Analyzer, BER Test Sets, Sniffers.

Other Skills/Abilities

• Can work independently for extended periods of time with minimal guidance as well as part of a team while managing time for maximum efficiency.  
• A positive attitude and desire to deliver exceptional results for our customers.
• Desire for continual professional development.
• Good interpersonal, verbal, and written communication skills.
• Express and employ the highest ethical and business standards and always act with the greatest degree of professional integrity.
• Must be able to work in various climates/environments.
• Ability to safely drive and operate boom truck in the public right of way, personal commitment to safety.
• Ability to work closely with and provide guidance to vendors, both on-site and remotely.
• Excellent organizational/administrative skills with attention to detail.
• Computer support, power and troubleshooting experience.
• Commercial Driver's License (CDL) - preferred

Organizational Relationship

Reports to: Supervisor Network Deployment

Working Conditions: 

Works in field with exposure to RF emissions, construction materials, noise, and wastes.  Physical demands of lifting, stooping, standing for extended periods, getting in/out of misc. equipment, and climbing ladders in adverse weather and heat. Travel required up to 100% of the time to include overnight trips.

Compensation Information: For New York, Colorado, California and Washington residents the hiring range offered for this position is $57,720 - $75,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 10% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

#LI-IM 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Construction