Road Supervisor (Transportation)
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Ensure efficient mechanical operation and appearance of each vehicle is maintained. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers. Ensure all daily routes are supplied with drivers. Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client.
Location: 436 S Hamilton Ct Gilbert, AZ 85233
What You'll Do:
Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
Provide oversight of fleet maintenance program
Respond and coordinate data and photo collection at accident and incident scenes
Investigate and assist with accident determination
Assist drivers with questions, customer assistance and overall on the road support
Assist customers with information and complaint resolution
Provide management with reports to assist with the evaluation of route and schedule effectiveness
Perform additional duties as assigned or required
What You'll Need:
Experience, Education & Certifications:
A minimum of two (2) years' experience as a driver in similar service
1 year experience in safety & on-the-road service management
High school diploma or G.E.D. equivalent
Bachelor's Degree (or equivalent combination of education and experience) in a related field preferred
Must be 21 years or older
Valid U.S. Driver's License for the past 3 years
Possess valid authorization to work in the State of Arizona and the United States
Must be able to pass DOT physical and pre-employment drug screening
Must pass criminal background check investigation & Motor Vehicle Record check
No DUI's, DWI's or Reckless driving in the past 5 years
Must not have more than 1 moving violation during each of the last 3 years
In the event that your license has been previously revoked, you must have at least 3 full subsequent years post reinstatement with no violations
Skills:
Ability to maintain high level of confidentiality
Knowledge of Safety and training practices and procedures
Ability to communicate, teach and mentor employees
Must be able to demonstrate conflict resolution skills
Quick to process information and make adjustments or recommendations
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Even better if you have...
Experience working in a supervisory role preferred
Knowledge of DOT and FTA safety regulations preferred
Thorough knowledge of accident investigation preferred
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $20.00/hr
Salary Max: $22.00/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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